Service Provider

Idealump inc.

Chief Executive Officer

Hidefumi Miyahara

Address

Jingumae Asama Building 4F, Jingumae 6-18-13, Shibuya-ku, Tokyo, 150-0001, Japan

Contact

tel. +81-3-6434-5357 fax. +81-3-6434-5358

Business Hours and Holidays

Phone operating hours: 10 AM - 7 PM (JST) *Not including weekends and holidays

Sales Prices

Displayed on each product details page

Shipping and Additional Surcharges

Commission fee Payment fee Domestic shipping International shipping Other additional charges (if necessary)

Payment Methods

Credit cards

Payment Period

Costs are split into two payments: Charge1 and Charge2

Charge1: Paid for at the time of ordering and includes the item cost. Charge2: Paid for after item arrival at our warehouse, and includes the commission fee, domestic shipping, international shipping, payment fee, and additional fees if deemed necessary.

Time of Delivery

Upon confirmation of the Charge2 payment, we will promptly ship the item out.

Cancellation and Return

Due to the nature of service, as a general rule, cancellations and returns are not possible.

About Defective Items or Damages

Please contact us within 7 days of package arrival via service@japancluture-stock.com