Japan Culture Stock (JSC)

You always pay the following fees:
- Item price
- 8mart service fee: JPY500 / item
- International shipping fee

You sometimes pay the following fees:
- Taxes in Japan
- Domestic shipping fee
- Bank transfer fees incurred in Japan
- Optional Service fees
- Customs duties
- Import taxes and fees

You never pay the following fees:
- Registration fee
- Membership fee
- Standard packaging fees
- Costs relevant to consolidating multiple items
- Basic communications with the seller/consignor

No, there is no registration or membership fee.

Our basic service fee is a flat fee of 500 JPY per item, regardless of the item price.

Examples:
You purchase three identical t-shirts (same color and size) in one order, the total service fee will be 500 JPY in total.
You purchase three T-shirts in different colors or sizes, the total service fee will be 1,500 JPY.
Each shirt is considered a different item due to the difference in colors and sizes.

Our basic service fee includes the following services.

- Basic communication with the seller/shipping company
- Purchase of items within Japan
- Quick inspection of items
- Consolidation of items
- Packing & shipping of items

Our basic service fee is sufficient to cover normal requests. (So far, more than 90% of requests have been classified as normal requests.)

You may store your items for free for up to 30 days.
Every day at 7pm, our system will check your items and charge you 50 JPY per day for each item that has already exceeded in 30 days (every 24 hours after the item arrives at our warehouse counts as one day).
This extension storage fee is applied 30 days after the items are physically present in our warehouse. For example, if you asked us to ship an item on the 30th day, the warehouse storage fee will still apply until you pay for the international shipping of the items.
Please note that it usually takes a few days from the time you asked us to pack your items to the time the packaging is completed.
We will dispose of the items after 90 days, and will not compensate for the disposal.

Yes. Please note that there may be an additional fee. Please feel free to ask our team about it.

Yes, we will consolidate your orders properly according to our standards.

You can check the status of your order on My Page.

There is no limit of items you can store at our warehouse!
Just please note that you can store up to 20 unshipped items for free. (Meaning you have not paid for the international shipping fee yet.)
After your 20th unshipped item you'll be charged an extra