Rakuten’s Item
Mercari’s Item
Payment
What payment method do you accept?
All payment is made via Stripe, a world-famous payment service provider.
3D secure enabled debit card and credit card (Visa, Mastercard, American Express and JBC) are accepted.
When should I pay for the item and shipping?
When you place an order on our online shopping site, the item prices will be displayed on your cart.
If you are happy with the price there, you can pay for the item(s).
You will be charged for the international shipping fee after our staff has packed your items upon arrival at our warehouse.
If you know the approximate weight and size of your package, you can use our Shipping Fee Calculator to find out how much it will cost.
Are receipts provided?
Yes, once you make a payment for your item and international shipping, you will receive it via e-mail from stripe.com.
The currency of the amount shown on the site is Japanese Yen, can I pay in another currency instead?
Yes, you may choose from one of the currencies shown on our website. If you pay by a credit or debit card, Stripe's exchange rate will be applied.
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